Contact us directly to explain your complaint or put it in writing to us, to provide us with an opportunity to resolve your concern.
SD Loans and Leasing is an independent brokerage firm established in 1999 and is a solution-based Finance Broking Firm based in Cairns, North Queensland, offering finance for a variety of applications such as Equipment Finance, Home Loans, Business Loans, Car Finance and Personal Loans.
SD Loans and Leasing makes the process of borrowing money uncomplicated, hassle and stress free. We are committed to focusing on the client’s end-to-end big picture.
We have access to all the major lending institutions and other financiers to offer a comprehensive solution for all client’s financing needs.
We strive to be recognized as a trusted and professional finance brokerage business that genuinely cares for clients and helps them with complete finance solutions.
Our mission focuses on the following:
SD Loans and Leasing Pty Ltd (License No 377282) and Sally Dixon Financial Services Pty Ltd (License No 377276) abide by a strict code of conduct to maintain our accreditations. We have full membership of the Mortgage Finance Association of Australia (MFAA) and have access to the Australian Financial Complaints Authority (AFCA).
If you ever have any complaints about our finance services, you should take the following steps.
Contact us directly to explain your complaint or put it in writing to us, to provide us with an opportunity to resolve your concern.
If your complaint is not satisfactorily resolved within a reasonable time period, you should escalate the complaint to our dealer group.
If you don’t receive a satisfactorily outcome, you may call the Australian Financial Complaints Authority (AFCA).
Contact details: Australian Financial Complaints Authority (AFCA)
Telephone: 1800 931 278
Email: info@afca.org.au.
SD Loans and Leasing will receive a commission from the lender for introducing your loan.
SD Loans and Leasing is bound by the Australian Privacy Principles (APP) overseen by the Office of the Australian Information Commissioner. The APP governs practices concerned with the collection, storage, accuracy, use, disclosure, retention and security of your personal information in hard files and online and offline systems. Click here for a copy of our Privacy Policy. Further details can be provided upon request.
SD Loans and Leasing is an independent brokerage firm established in 1999 and is a solution-based Finance Broking Firm based in Cairns, North Queensland, offering finance for a variety of applications such as Equipment Finance, Home Loans, Business Loans, Car Finance and Personal Loans.
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